Yes, AI speech analytics can analyze calls in multiple languages. It uses advanced language processing to detect keywords, sentiment, and patterns across different dialects, ensuring accurate insights for diverse customer interactions.

Speech analytics can provide insights in real time or within minutes after a conversation ends. Advanced AI processes data instantly, identifying trends, sentiment, and key topics to help businesses make quick, informed decisions.

Yes, AI-powered speech analytics can detect emotions and sentiment by analyzing tone, pitch, and word choice in conversations. It identifies whether a customer is happy, frustrated, or dissatisfied, allowing businesses to respond appropriately and enhance the customer experience.

AI speech analytics enhances customer interactions by analyzing conversations in real-time, identifying key trends, and understanding customer sentiment. It helps businesses respond more effectively, personalize interactions, and improve overall service quality. By detecting pain points and opportunities, it enables continuous improvement in customer engagement.