Maaz Technologies is your trusted partner in delivering cutting-edge AI-powered chat solutions that transform customer engagement. We understand that in today’s fast-paced digital landscape, exceptional customer support and seamless interactions are essential for your business’s success. That’s why we offer AI Hybrid Chat Solutions that bring together the best of human expertise and artificial intelligence.
Intelligent Communications Manager ICM is an ai hybrid chat solution that encompasses multiple chat platforms like webchat, Facebook, WhatsApp, SMS gateway, and Mobile Appratings to your preferred AI Chabot like Google Dialogflow, IBM Watson and Microsoft Azure BOT to customer’s preferred front end Like CRM( Salesforce, Microsoft Dynamics, SAP and Oracle) or Cisco Contact Center Finesse of UCCX or UCCE etc.
An AI Hybrid Chat Solution is a communication and customer support tool that combines both artificial intelligence (AI) and human interaction to provide efficient and effective support to customers or users. This type of solution is typically used for handling inquiries, providing assistance, or engaging in conversations with users through various messaging channels, websites, or applications.