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Cisco Salesforce Integration Service Can Transform Your Business Integration
Cisco Salesforce integration service brings efficiency to your business operations, streamlining communication, automating workflows, and improving customer interactions into one cohesive system. Take your operations one step closer to smarter ones with this cost-saving upgrade!
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Unite Your Communication and CRM for Better
Results
Click-to-Dial Functionality
Click-to-dial functionality allows users to make calls directly from Salesforce with a single click. It saves time, reduces dialing errors, and enhances customer interactions by streamlining communication.
Automatic Call Logging
Automatic call logging records call details in Salesforce without manual input. It improves accuracy, saves time, and ensures seamless tracking of customer interactions for better follow-ups.
Screen Pop-Ups
Screen pop-ups show caller details instantly when a call comes in. This helps teams respond quickly, personalize conversations, and improve customer service.
Real-Time Data Sync
Real-time data sync ensures that Salesforce and Cisco stay updated instantly. This keeps customer information accurate, improves teamwork, and streamlines workflows.
Compatibility
SmartConnect supports Salesforce integration with UCCX, UCCE, PCCE 11.x, and above
Omni-Channel Support
Omni-channel support connects calls, emails, live chat, WhatsApp, Facebook, and more in one place. This helps teams manage customer interactions smoothly and provide a better experience.
Complete Telephony Functions
Complete suite of telephony functions in the Maaz SmartConnect console, including call dialing, Music on hold, Direct Call Transfer, consult Transfer, Call Conference, Call Wrap-up Reasons, Team agent and supervisor status, direct dial-out to team agents and supervisor.
Transform Your Customer Experience
- Improve customer interactions with seamless communication and automation.
- Achieve faster response times for better service.
- Deliver personalized experiences tailored to customer needs.
- Create a more seamless and fulfilling customer journey.
Achieve Operational Excellence Through Integration
- Replace screen switching with instinctual interface
- Make call handling process efficient by identifying callers, displaying their information in automatic screen pops, and route them to the right agents
- Matching callers instantly with existing records and searching them when required dynamically
- OneClick solution for agents to call a phone number by a single click once connected to CRM either from CRM and search console
- Smooth call transfers and conference call is also available with other agents and supervisors.
- AI NLP Omni-channel chat solution includes: Webchat, email, SMS, Facebook, Twitter, mobile and WhatsApp
- Advance Analytics and Reporting
Why Choose Us??
We offer seamless integration, expert support, and customized solutions to fit your business needs. Our focus is on efficiency, reliability, and delivering the best results for your operations.
Expertise in Cisco- Salesforce Integration
Our expert Cisco-Salesforce integration ensures a smooth and efficient connection between your systems. Our solutions help streamline workflows, improve communication, and enhance productivity.
Tailored Solutions for Your Business
To satisfy your particular corporate needs, we offer tailored integration solutions. Our method guarantees flawless connectivity, enhanced performance generally, and increased efficiency.
Dedicated Support for Improvement
Our dedicated support team ensures smooth integration and continuous improvements. We help you optimize performance, resolve issues quickly, and keep your systems running efficiently.
Get Started Today with Cisco Salesforce Integration
Improve customer relations and boost efficiency with flawless Cisco Salesforce connectivity. Get in touch now to simplify your processes and grow your company.
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Managed Service
24/7 support
Dedicated Customer
Success Manager
Training Portal
FAQs
Yes, existing Cisco and Salesforce systems can be seamlessly integrated. The process ensures that your communication tools and CRM work together efficiently without disrupting current operations. Custom configurations can be applied to match your business needs.
The setup time for Cisco Salesforce integration depends on your business needs and system complexity. A basic integration can take a few days, while more customized solutions may take a few weeks. Proper planning and testing ensure a smooth and efficient deployment.
Yes, Cisco Salesforce integration can be customized to fit your specific business needs. You can tailor features like call routing, data syncing, and workflow automation to match your processes. This ensures a seamless experience that enhances efficiency and improves customer interactions.
Cisco Salesforce integration improves your business by streamlining communication, automating tasks, and ensuring real-time data updates. It enhances customer interactions with features like click-to-dial, automatic call logging, and screen pop-ups, leading to faster response times and better service. This integration also boosts team productivity by reducing manual work and improving workflow efficiency.
To make requests for further information, contact us
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Contact Number
+1 (512) 333 2984
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Our Mail
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Our Location
5900 BALCONES DR STE 100 AUSTIN TX 78731-4298, UNITED STATES
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Maaz Technologies is an Enterprise IT Solutions Provider serving Local, Regional, and Global Customers with Integrated Enterprise Solutions and Services tailored to improve Business Performance.