maaz technologies
Transform Customer Interactions with Advanced Contact Center Solutions
Seamless CTI connectors, AI-powered omni-channel chats, and CRM integration to empower your team and delight your customers.
maaz technologies
Zero Trust Security
Protection starts by identifying the "protect surface," which includes four key elements known as DAAS:
maaz technologies
Microsoft Dynamics 365 Customer Service & Power platform
Case management, Omnichannel, Power Automate, Power Apps, Co-pilot, knowledge base, multi-channel support, and automation, improving service quality and customer satisfaction.
maaz technologies
Salesforce Consulting Partner
CRM strategy, system integration, data management, automation, and user training to enhance business operations and improve customer relationships using Salesforce tools.
Key Benefits
Why Choose Us?
Seamless Integrations
Effortlessly connect with top CRMs like Salesforce, HubSpot, and Microsoft Dynamics.
Omni-Channel Communication
Manage voice, email, chat, and social media from one unified platform.
AI-Powered Efficiency
Automate repetitive tasks and personalize interactions with generative AI.
Real-Time Insights
Leverage analytics to boost performance and decision-making.
Enhanced Productivity
Enable agents to focus on what matters with streamlined workflows.
Our Solutions
CTI Connectors
AI Omni-Channel Chat Solution
Other Solution
Solutions Tailored for Modern Contact Centers
Feature Categories
CTI Connectors
- Connect seamlessly with leading CRMs to sync customer data in real-time.
- Enable click-to-dial, screen pop-ups, and call logging directly within your CRM.
Omni-Channel Communication
- Handle customer interactions across multiple channels, including chat, email, social media, and voice.
- Provide a consistent and unified customer experience
Generative AI Integration
- Deploy intelligent chatbots that understand and respond naturally to customer queries.
- Use AI for sentiment analysis and personalized engagement.
Analytics & Reporting
- Access detailed dashboards with insights into team performance and customer trends.
- Monitor KPIs and make data-driven decisions.
Integration Partners
Works Seamlessly with Your Tools
Our solutions integrate with leading platforms to ensure a smooth and unified workflow. Supported tools include
- Salesforce
- Microsoft Dynamics 365
- Service Now
- Zendesk
- Cisco
To make requests for further information, contact us
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Contact Number
+1 (512) 333 2984
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Our Mail
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Our Location
5900 BALCONES DR STE 100 AUSTIN TX 78731-4298, UNITED STATES
How May We Help You!
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Maaz Technologies is an Enterprise IT Solutions Provider serving Local, Regional, and Global Customers with Integrated Enterprise Solutions and Services tailored to improve Business Performance.