maaz technologies

Transform Customer Interactions with Advanced Contact Center Solutions

Seamless CTI connectors, AI-powered omni-channel chats, and CRM integration to empower your team and delight your customers.

maaz technologies

Zero Trust Security

Protection starts by identifying the "protect surface," which includes four key elements known as DAAS:

maaz technologies

Microsoft Dynamics 365 Customer Service & Power platform

Case management, Omnichannel, Power Automate, Power Apps, Co-pilot, knowledge base, multi-channel support, and automation, improving service quality and customer satisfaction.

maaz technologies

Salesforce Consulting Partner

CRM strategy, system integration, data management, automation, and user training to enhance business operations and improve customer relationships using Salesforce tools.

Key Benefits

Why Choose Us?

Seamless Integrations

Effortlessly connect with top CRMs like Salesforce, HubSpot, and Microsoft Dynamics.

Omni-Channel Communication

Manage voice, email, chat, and social media from one unified platform.

AI-Powered Efficiency

Automate repetitive tasks and personalize interactions with generative AI.

Real-Time Insights

Leverage analytics to boost performance and decision-making.

Enhanced Productivity

Enable agents to focus on what matters with streamlined workflows.

Our Solutions

CTI Connectors

  • Salesforce SmartConnect For Cisco Contact Center

    Salesforce SmartConnect For Cisco Contact Center Interactive High-Performance Salesforce SmartConnect...

  • Microsoft Dynamics 365 SmartConnect For Cisco Contact Centre

    Interactive High-Performance Maaz Technologies Dynamics 365 SmartConnect for Cisco Contact Center...

  • Dynamics 365 SmartConnect For Amazon Connect Contact Centre

    Maaz Technologies SmartConnect works with Native Omnichannel of Dynamics 365...

  • ServiceNow SmartConnect For Cisco Contact Cente

    Interactive High-Performance ServiceNow SmartConnect for Cisco Contact Center...

  • Zendesk SmartConnect for Cisco Contact Center

    Provide Cisco Contact Center functionality inside the CRM with b+s Connects.

  • Salesforce Service Cloud Integration with Cisco Contact Center CTI

    MT SmartConnect is a cutting-edge communication solution that integrates the Cisco

AI Omni-Channel Chat Solution

Other Solution

Solutions Tailored for Modern Contact Centers



Feature Categories

CTI Connectors

  • Connect seamlessly with leading CRMs to sync customer data in real-time.
  • Enable click-to-dial, screen pop-ups, and call logging directly within your CRM.

Omni-Channel Communication

  • Handle customer interactions across multiple channels, including chat, email, social media, and voice.
  • Provide a consistent and unified customer experience

Generative AI Integration

  • Deploy intelligent chatbots that understand and respond naturally to customer queries.
  • Use AI for sentiment analysis and personalized engagement.

Analytics & Reporting

  • Access detailed dashboards with insights into team performance and customer trends.
  • Monitor KPIs and make data-driven decisions.

Integration Partners

Works Seamlessly with Your Tools

Our solutions integrate with leading platforms to ensure a smooth and unified workflow. Supported tools include

  • Salesforce
  • Microsoft Dynamics 365
  • Service Now
  • Zendesk


CISCO
Salesforce appexchange
AWS
Microsoft Partner

To make requests for further information, contact us

  • Contact Number

    +1 (512) 333 2984

  • Our Location

    5900 BALCONES DR STE 100 AUSTIN TX 78731-4298.

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