Finesse Agent Chat Gadget

Agent-to-Agent and Supervisor-to-Agent chat: Designed for Agents-to-Agents Chat and Agent-to-Supervisor Chat right from Finesse Desktop with complete marked history details.

Video of Maaz Technologies Cisco Finesse Agent Chat Gadget

Finesse Agent SMS Messaging Gadget

Agent-to-Agent and Supervisor-to-Agent Chat: Designed for Agents-to-Agents chat and Agent-to-Supervisor chat right from Finesse Desktop with complete marked history details.

Video of Maaz Technologies Cisco Finesse Agent SMS Gadget

Call Closure And Call Labelling Gadget

An agent can apply several call wrap codes customised for every specific customer need.

Finesse Agent Phone Diary

Finesse Agents Phone Diary enables name and number searches via the corporate directory embedded right into Finesse Client.