Agent-to-Agent and Supervisor-to-Agent chat: Designed for Agents-to-Agents Chat and Agent-to-Supervisor Chat right from Finesse Desktop with complete marked history details.
Finesse Gadgets
Finesse Agent Chat Gadget
Video of Maaz Technologies Cisco Finesse Agent Chat Gadget
Finesse Agent SMS Messaging Gadget
Agent-to-Agent and Supervisor-to-Agent Chat: Designed for Agents-to-Agents chat and Agent-to-Supervisor chat right from Finesse Desktop with complete marked history details.
Video of Maaz Technologies Cisco Finesse Agent SMS Gadget
Call Closure And Call Labelling Gadget
An agent can apply several call wrap codes customised for every specific customer need.
Finesse Agent Phone Diary
Finesse Agents Phone Diary enables name and number searches via the corporate directory embedded right into Finesse Client.
