Privacy Policy

Maaz Technologies (“we,” “us,” or “our”) respects the privacy of everyone who visits our website or engages with our services. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

By using our website or services, you agree to the terms described in this policy. If you do not agree, please discontinue use of our website.

1.  Information We Collect

We collect the following types of information:

     Contact Information: such as your name, email address, phone number, and company details, when you fill out a form, request a quote, or otherwise contact us directly.

     Technical Information: such as your IP address, browser type, device information, and general usage data, collected automatically when you visit our website.

     Cookies: small data files stored on your device that help our website function properly and allow us to understand how visitors use our site (see Section 3 below).

We do not knowingly collect sensitive personal information (such as financial account details, health information, or government ID numbers) through our website.

2.  How We Use Your Information

We use the information we collect to:

Respond to inquiries, quote requests, and support requests;

Operate, maintain, and improve our website and services;

Understand how visitors interact with our website so we can improve content and performance;

Communicate with you about our services, where you have provided consent to be contacted.

We do not sell, rent, or trade your personal information to third parties.

3.  Cookies & Analytics

Our website uses cookies to support core functionality and to help us understand website traffic and usage patterns. Specifically, we use analytics tools (such as Google Analytics, etc) solely to measure site performance and improve user experience this data is used internally and is not used for third party advertising or marketing purposes.

Most web browsers allow you to control or disable cookies through their settings. Please note that disabling cookies may affect how parts of our website function.

4.   How We Protect Your Information

We apply reasonable technical and organizational safeguards to protect the information we collect, in line with the practices described in our Security Policy. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5.  Data Sharing

We do not share your personal information with external third parties for their own marketing or commercial purposes. Information may be accessed internally within Maaz Technologies and its affiliated teams as needed to respond to your inquiry or deliver our services, and by service providers strictly for the purpose of operating our website (such as analytics or hosting infrastructure), under confidentiality expectations.

6.   Our Products on Marketplace

Maaz Technologies develops and publishes select integration products such as connectors linking platforms like Microsoft Dynamics 365 with contact center systems including Cisco , Amazon connect etc, through Microsoft AppSource and the Microsoft Marketplace. Use of these products may also be subject to Microsoft’s own marketplace terms and data handling policies, in addition to this Privacy Policy, where applicable.

7.  Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, such as responding to your inquiry or maintaining our business records, after which it may be securely deleted or anonymized.

8.   Children’s Privacy

Our website and services are not directed at, or intended for use by, children under the age of 13 (or 16, where applicable local law requires). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can address it.

9.   Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us:

Email: [privacy@maaztechnologies.com]