Interactive High-Performance Salesforce SmartConnect for Cisco Contact Centre is a solution that seamlessly connects Salesforce CRM with Cisco Contact Centre in the most incredible way possible. It unifies agents’ experience into a single user interface making customer interactions efficient and thus, resulting in higher revenues.
Maaz SmartConnect for Cisco Contact Center is powerful connector which streamlines contact handling by unifying all contact channels for the agents. This makes the entire process efficient as the agent spends less time in switching between applications and can focus more on providing resolution to customers.