Streamline Your Customer Outreach with Smarter Campaign Management

Running effective campaigns shouldn’t be complex or time-consuming. At Maaz Technologies, our Outbound Campaign Manager is designed to help businesses manage and optimize customer interactions effortlessly across multiple channels. From voice calls to SMS and emails, our tool ensures that your campaigns are precise, timely, and impactful.

Are these problems holding you back?

• Agents wasting time on unanswered calls or wrong contacts.
• High abandonment rates during peak hours.
• Struggling to track campaign performance and make data-driven adjustments.
• Limited options for engaging customers across channels.

We’ve got you covered!

Our Outbound Campaign Manager Offers:

1. Smart Campaign Management

• Manage campaigns with ease using predictive dialing to reduce agent idle time and avoid overdialing.
• Run agent-based or agentless campaigns across multiple channels, including IVR, SMS, Email, and Chat.

2. Flexible Scheduling

• Control when campaigns run with precise scheduling options, defining specific hours and days for execution.

3. Seamless Rescheduling Strategies

• Customize retry attempts and choose the right channel (voice or SMS) for missed connections.

4. Dynamic Multichannel Campaigns

• Combine voice and SMS campaigns to maximize reach.
• Run standalone SMS or chat campaigns for promotions, reminders, or follow-ups.

5. Real-Time Campaign Tracking

• Monitor campaign progress with real-time reporting on key metrics like call status, queue times, and abandonment rates.
• Analyze contact statuses such as “Pending,” “Connected,” or “Sent to Dialer.”

6. Advanced Call Strategies

• Use features like call progress analysis (CPA) to optimize call handovers to agents.
• Implement IVR to engage customers when agents are unavailable.

7. Data-Driven Adjustments

• Adjust campaigns on the go with real-time insights and historical data reporting.

Boost Your Outreach Efficiency

With the Outbound Campaign Manager, you can:

• Ensure customers are notified in advance with email updates.
• Use IVR to handle waiting times effectively.
• Reach customers who miss calls with follow-up SMS attempts.
• Deliver highly targeted campaigns over digital channels, including WhatsApp, Email, and Chat.

Why Choose Maaz Technologies?

Our Outbound Campaign Manager is built for businesses that want to maximize productivity while offering customers a seamless experience. With our easy-to-use tools, you can design, execute, and track campaigns with precision.

Get Started Today

Take control of your campaigns with the Outbound Campaign Manager by Maaz Technologies.

• Learn More: Discover all the features and benefits of our solution. (Link)
• Request a Demo: See it in action tailored to your needs. (Link)
• Contact Us: Let’s discuss how we can enhance your customer engagement. (Link)