Cisco Webex Contact Center

Cisco’s Webex contact centre cloud offering provides a range of Omni channel features, hybrid AI chat and a fully customisable dashboard for agents.

Our Experties:

Our expertise lies in deploying and customising Webex contact centers. We understand the core requirements of modern contact centers, from Advance IVR call flows, integrated CRMs, and TTS to ASR platforms. Automating virtual agents with Omni channel deployment (text, call and email), using AI-based responses to enhance efficiencies. Maaz Technologies delivers end-to-end professional services for Webex contact center.